This Privacy Policy tells you about the policies and practices of Phunware, Inc. (formerly known as Simplikate Systems, LLC) for the collection, use and disclosure of information we collect about users through our applications, sites and services. By using our applications, sites and services, you agree to the terms of this Privacy Policy and you consent to the processing of information about you as described herein.

Information we collect

Information you give to us. When you register with our system, we ask you for the following information:

  • Name, Home Address
  • Email address
  • Telephone number

We may collect information about the way you interact with our applications, services, content and advertising, including computer, browser and connection information, statistics on page views, traffic to and from our sites, ad data, IP address and standard web log information.

How we use information

Our primary purpose in collecting personal information is to provide you with a safe, efficient and customized experience. We may use the information we collect to:

  • Provide the services and customer support you request
  • Customize, measure and improve our applications, services and advertising
  • Tell you about our services and those of our partners, service updates, targeted marketing and promotional offers based on your communication preferences

How we share information

We may disclose personal information to respond to legal requirements (for example, a court order or subpoena) or in the good-faith belief that disclosure is legally required, to enforce our policies, establish or exercise our legal rights, or protect anyone's rights, property or safety.

We may also share your personal information with:

  • Service providers under contract with us who help with our business operations (such as credit card processing, delivery services or bill collection).
  • Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).

Cookies or Unique Device Identifiers

When you first use our applications and services, we may send a cookie to your computer or record the unique identifier of your mobile device that identifies you as a unique user. We may use session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to store your preferences, identify you and maintain your signed-in status, and provide you with a more personal and interactive experience. You can set your browser to refuse cookies or delete persistent cookies by following your browser s help instructions. If you choose to disable cookies, some of our services may not work properly and you may not be able to place orders using some of our applications.

We work with companies who may use cookies to collect anonymous information that helps us measure and improve our content and advertising effectiveness. We may share some anonymous, aggregated demographic information (like ages or zip codes) with some of our partners, but we do not share any personally identifiable information.

Accessing and changing personal information

You can access and change your account information in one of any of the My Account areas in various applications you use. There, you can change your address, telephone number, email address, password, credit card information and privacy and communications preferences.

We may communicate with you at various times, with administrative emails or phone calls, about transactions and service announcements, customer service responses. You may not opt out of receiving administrative messages or customer service responses.


Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure.

Third Parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, whether they are vendors or other users of any application throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Phunware does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.

Privacy Policy Updates

If we decide to change our privacy policy, we will post those changes on this site and notify you of material changes with an alert through any of our applications or via a direct communication to you. Changes take effect 30 days after they are posted. This policy was last updated effective 1/5/2015.


Should you have any questions or concerns regarding this policy, please contact us at:

Phunware, 7800 Shoal Creek Blvd, Suite 230-S Austin, TX 78757

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